Copyright: Copyright© Intel Corporation 2000 - 2001
Citation: Copyright© Intel Corporation 2000 -2001


Broadcast Live

Setup your camera so friends and family can view live video from your camera over the Internet. Viewing your webcam does not require any software downloads or browser plug-ins.

To use Broadcast Live

1	Make sure your computer is connected to the Internet.

2	On the Home screen, click Share, Send & Broadcast.

3	Click broadcast live.

4	The program asks for a Host Name that will become part of the Web address for your video. Follow the directions on the screen.

This opens the iVISTA* program, which allows you to broadcast live video and audio over the Internet. For more information on using iVISTA, click the help button ( ? ) in the iVISTA program.


Audio Input

Use this screen to select which audio recording device you want to use.

Select the audio device:

Lists the capture devices on the computer that can be used to record the audio. Select a device from the list.

Other input devices:

Additional options may appear depending on the devices you have attached to your computer.

Microphone

 Record from a microphone connected to your computer or built into your camera.

Line Level/Auxiliary

 Record from an auxiliary device connected to the Line-In connection on your sound card. Devices could include tape recorders, external Compact Disk players, Video Cassette Players, or any other electronic device that can be attached to your sound card.

Compact Disk

 Record a compact disk from the compact disk player in your computer.

System Mixer

Record from a mixture of audio devices connected to your computer. When you select this option, the system uses the recording settings from your computer’s master volume controls. The following is an example of a mixer:

To see the Recording Volume Control:

1	Double-click the speaker icon if it is present by the clock on your desktop.  It is usually located in the lower right corner of the screen. Check your computer's documentation more information on accessing the volume control.

2	In the Volume Control dialog, click Properties from the Options menu.

3	Under Adjust volume for, click Recording. When you click Ok the Volume Control dialog shows the Windows* recording levels.


Create a gallery

Creates an empty gallery folder, for storing media files.

To create a gallery

1	From the Gallery menu, choose Create New Gallery.

2	In the Galleries list, type a name for the gallery.

3	This gallery is opened until you click another in the Galleries list.

Related Topics

Open a gallery

Print a gallery

Rename a gallery


Open a gallery

A gallery may be opened from the Galleries list, from the Home screen, or the Full Gallery screen.

To open a gallery from the Galleries list on the Home screen:

1	Click the down arrow of the Galleries list to open the list of available galleries.

2	Click a gallery from the list.

To open a gallery from the Galleries list on the Full Gallery screen:

•	Click a gallery icon in the Galleries list box.

The contents of the new gallery will be displayed in the current Full Gallery window .

Related Topics

Create a gallery

Print a gallery

Rename a gallery


Print a gallery

You can print selected thumbnail images or all of the thumbnail files in the selected gallery.

To print the thumbnails in a gallery:

1	Open a gallery.

2	If you want to print a selection of slides as thumbnails, select them using Ctrl and your mouse.

3	From the File menu, choose Print Thumbnails.

4	In the Print dialog box, select the desired print options. Choosing All will print all of the slides as thumbnails.  Choosing Selection will print only those slides you have selected.

5	Click OK.

To print slides full size:

1	Open a gallery.

2	If you want to print a selection of slides, select them using Ctrl and your mouse.

3	From the File menu, choose Print.

4	In the Print dialog box, select the desired print options. Choosing All will print all of the slides at full size. Choosing Selection will print those slides you have selected full  sized.

5	Click OK.

Related Topics

Open a gallery

Create a gallery

Rename a gallery


Drag and drop support

Files in a gallery can be copied and moved easily using the drag-and-drop operation:

•	Click and hold down the mouse button on the file you want to select.

•	To select multiple files, click on the first file, then press the Shift key and click on the last file. All files in between are selected.

•	To select non-contiguous files, press the Ctrl key and click on those files you wish to select. Each file you click on is selected.

When you have finished selecting files, drag the file(s) to another gallery. The files you selected are moved or copied to the new gallery.

The drag-and-drop operation can be used to insert files in the templates associated with tasks shown on the Home screen, to copy files into another gallery window or into Windows* Explorer, and copy files into other applications that support drag-and-drop operations.

Move files / Copy files

When using drag-and-drop, you move files or copy files by using or not using the Ctrl key in conjunction with the drag-and-drop operation:

•	If you hold down the Ctrl key while performing a drag-and-drop operation, the gallery copies the file(s).

•	If you do not hold down the Ctrl key while performing a drag-and-drop operation, the gallery moves the file(s).


Sort files

You can sort and reorganize your media files using the Sort buttons on the Home screen or the Full Gallery screen.

To sort by filename:

•	Click the Sort By Name button.

To sort by file date:

•	Click the Sort By Date button.

To sort by file type:

•	Click the Sort By Type button.

You can also sort the gallery files:

1	From the Gallery menu, choose Sort by.

2	From the menu, choose the sort option (Name, Date and Time, or Media Type).

Related Topics

Rename files

Add a file to a gallery

View file properties


Copy a file

To have the same file in different galleries you must copy the file to the desired gallery.

Note

You must use the Ctrl key when using a drag-and-drop operation on the selected files, otherwise the selected files references will be moved (not copied).

To copy files using the Galleries list

1	From the gallery, select a file. (The blue border appears lighter around the thumbnail when a file is selected.)

2	While holding the Ctrl key, drag the file to the Galleries list.

3	When the Galleries list opens, drop the file into the desired gallery.

Related Topics

Delete a file

Open a file

Options dialog


Rename a file

The media files in the gallery can be renamed. However, do not alter the file extension, which designates the file type. If you change the file extension, you may not be able to open the file.

To rename a file

1	Open a gallery.

2	Click the icon in the lower-left corner of a thumbnail in the gallery window to view the file’s properties.

3	Change the filename in the File Name box.  Do not change the file type extension.

4	Click OK.

Related Topics

Open a gallery

Delete a file

Open a file

Sort files


Delete a file

Deleting files removes them from a gallery. You may delete gallery files individually or collectively.

To delete a gallery file:

1	Open a gallery.

2	Select the file(s) you want to delete.

3	Press the Delete key on your keyboard or from the Edit menu, choose Delete.

Note:

Deleting a file from the gallery, removes it only in that that gallery.  If the file is also a part of another gallery, it will still be in that gallery.

4	Click Yes to delete the file.  Click No to cancel.

Related Topics

Open a gallery

Add a file to a gallery

Rename a file

Sort files


Gallery menu

Option	Description
Create New Gallery	Creates a new gallery.
Rename Gallery	Renames the selected gallery.
Delete Current Gallery	Deletes the current gallery.
Sort by	Sorts files in a gallery by filename, date, or type.
View	Changes the view from the full screen or minimized gallery.
Related topics

Create a gallery

Rename a gallery

Sort files


Help menu
Help menu options

Option	Description
Contents	Displays the Intel® Create & Share® software help file table of contents.
Troubleshooting	Displays the troubleshooting topics found in the help.
Help for current screen F1	Provides help on the current screen.
Reference Guide	Starts the online PC Camera reference guide with information on your PC camera.
Tell Your Friends	Send a Tell Your Friends message to others to inform them about using Intel® Video Phone to make video phone calls.
Customer Support Online	Links to the Intel Customer Support Web site.
Go to Create & Share Web Page...	Links to the Web site for Intel Create & Share Software.
About Create & Share	Displays product name, version and copyrights.


Record audio

You can add new audio files to your galleries using Intel® Audio Recorder.

To record an audio file for the gallery:

1	In Take Pictures & Shoot Video, click record audio.

2	Click Record to start recording your audio. You can set the microphone level with the slider on the audio recorder.  This setting determines how loud your recording is.

3	Click Stop when you are finished with the recording.

4	Click Play to hear what you have recorded.

5	Click Save to save the file in the gallery.

6	Click Done to return to what you were doing prior to recording audio. If you click Done before saving the recording you are prompted to save it.

Note

Intel Audio Recorder is also available as add audio in Creative Studio, Share, Send, & Broadcast and the Game Room.

Related topics

Audio Recorder


Acquire media from other devices

You can add new media files to your galleries from other TWAIN devices installed on your computer.

To get a media files from another device:

1	In Share, Send,  & Broadcast, click Other Devices.

2	From the menu, choose the device you want to use.  If there is only one device available, that is the one used.

3	When you are done, save the file to the gallery.

Note

Other Devices is also available from Creative Studio and the Game Room.


Add a file to a gallery

To add a file to a gallery:

1	From the File menu, choose Add File to Gallery.

2	In the Open dialog choose a file from your Galleries or from your file system.

3	Click Open to add the file to the gallery.

4	In the Add Files dialog choose to move, copy, or create a shortcut for the file.

Related topics

Create a gallery

Print a gallery

Open a gallery


Rename a gallery

To rename a gallery:

1	From the Gallery list, select the gallery you want to rename.

2	From the Gallery menu, choose Rename Gallery.

3	Type the new name for the gallery.

Related topics

Create a gallery

Open a gallery

Print a gallery


Full Gallery screen

The full gallery screen shows the expanded view of the current gallery.

The Galleries list on the right contains gallery icons.

•	Click a gallery icon to open the gallery.

From this screen you can:

•	Reduce the gallery to its minimized size.

•	Add new media files to the gallery.

•	Sort files in the open gallery by filename, date, or file type.

•	Add files to the gallery from other galleries or your file system.

•	Create, delete, or rename galleries.

Related topics

Home Screen


Click this button to play the recorded audio file.


Click this button to stop recording the audio file.


Click this button to start recording the audio file.


Move this to a place in the recording where playback begins.


Indicates how far into the recording the position slider is set.


Shows the length of the recording.


Shows the microphone level.


Adjusts the microphone level for recording audio files.


Click this button to save the recording.


Click to get help on Audio Recorder.


Delete a gallery

Deleting galleries deletes the files referenced in the gallery, and the gallery from the hard disk.

To delete the current gallery:

1	From the Gallery menu, choose Delete Current Gallery.

2	Click Yes on the message to delete the current gallery.

Note:

Normally the default gallery for projects cannot be deleted.  If you want to delete this  gallery:

•	Specify a new default gallery for projects

1	From the File menu, choose Options.

2	On the Gallery tab, select a new Project File Gallery from the drop-down list.

3	Click OK.

Related topics

Create a gallery

Rename a gallery


Email postcard troubleshooting

Sender

Automatic sending isn't working

Reducing the size of your Email Postcards

Adding large image files to an email postcard

Internet communications error when sending an email postcard

Recipient

Recipient can't view video

Problems receiving email postcards with .EXE or .JPG extensions

Trouble receiving email postcards

Trouble decoding email postcard attachments

Email postcard couldn't be opened by recipient

Sharing movies with others


Failed to email postcard. Internet communication error.

This error occurs if:

•	The network is busy.  Wait a while and send your email postcard again.

•	The email message’s return address is not in the proper format (e.g. sender@ispname or sender@.com).  Make sure the return address is in the format sender@ispname.com.


Save As dialog

Use this dialog to save created media files and projects.

Save in

Choose the location you want to save to.

File name

Enter the filename of the saved file or project.

Save as type

Choose the type of file or project to save.

New

Create a new gallery where the file or project is saved.

Save

Click to save the file or project.

Related topics

File menu


My email postcard couldn't be opened by the recipient
My email postcard couldn’t be opened by the recipient

If the recipient of your email postcard was unable to open it, it may be because of the operating system on the recipient’s computer.  Email postcards saved as executable files will only work on computer’s with all Windows* operating systems except Windows 3.1.

To ensure that your postcard can be seen on the recipient’s computer, save the postcard as a JPEG.  This converts the postcard into a picture, which can then be opened by the recipient’s computer.

Remember that postcards saved as JPEGs don’t contain any of the media files you may have added to them.


 Live video freezes frequently or is green

1	Always download and install the most current drivers for your video graphics card first.

2	If you already have the most current drivers, then try disabling the hardware acceleration on your graphics card. The following example assumes Windows 98. See the Windows help for information doing this with other versions of Windows.

a	Click Start >Settings > Control Panel > Display.

b	Go to the Settings tab and click Advanced.

c	On the Performance tab, move the slider for hardware acceleration one notch at a time toward ‘none’ and test for your live video each time.

Note:

Changing this setting may slow down the screen response in other applications. If you disable hardware acceleration (as above) and then install new video graphics drivers, you can try moving the slider back toward the ‘full’ setting.


Audio glossary

Here is a short list of audio terms with definitions:

Full-duplex - when both parties in a video call can speak at the same time.

Half-duplex - when only one person in a video call may speak at a time. This can be thought of as ‘walkie-talkie’ mode. You must stop speaking before the other person can be heard.

Volume Control - the Microsoft* application that allows you to adjust the volume or gain for features like playback and recording.

To start Volume Control:

•	Clicking the speaker icon in the system tray if it is present  in the lower right corner of the screen.  See Windows* help for more information.

OR (This example assumes Windows 98.  See the Windows help for information doing this with other versions of Windows.)

•	Go to Start> Programs> Accessories> Entertainment > Volume Control.


 Test your sound card for full-duplex functionality

1	Open Windows* Sound Recorder.

2	Open a second instance of Sound Recorder.

3	In the first Sound Recorder window open a .wav file.

4	In the second Sound Recorder window press Record to start recording. You should see a waveform on the green line in the Sound Recorder window.

5	While recording, press Play in the first window to start playing the .wav file.

If the .wav file plays while recording is still happening, your full-duplex drivers are installed correctly. If the .wav file does not play while you are recording, then full duplex is not working properly or your sound card does not support full-duplex.

Refer to the documentation that came with your sound card for information on how to configure for full duplex. You may also need to get the latest drivers for your sound card.


Video halting

Under certain conditions streaming video from the USB camera may freeze.

These conditions include:

•	Dragging the video capture window while capturing a video clip or snapshot.

•	Covering the video capture window with another window while capturing a video clip or snapshot.

•	Taking a lot of snapshots quickly.

•	Transferring a lot of images with TWAIN.

These hangs are momentary and the camera should recover.

When the camera doesn’t recover:

1	Close the application capturing video.

2	Shut down and restart your computer.

Note

Ctrl+Alt+Delete will not correct this problem.


Other devices troubleshooting

 	Video halting

 	Scanner stops working after installing


 Scanner stops working after installing

If you have a scanner, you may find that after installing the Intel® Create & Share® software, you cannot access your scanner through your scanner’s software program anymore.  The scanner software may be trying to use the Intel® PC camera as its preferred device.

•	In the scanner software program, set the TWAIN source back to the scanner. This option may appear in an Options or Preferences menu item. Consult the documentation that came with the scanner software.

•	Re-install the scanner software.


Reducing the size of your Email postcards

Email postcards that include media files (like snapshots and video clips) can be quite large, requiring long download times for the people you send them to.

Use the following tips to reduce the postcard file size:

•	Use the ‘blank’ template when creating your email postcards. Templates with busy backgrounds and graphics can really increase the final file size of the postcard.

•	Import still images into your postcard as .jpgs. These still image files produce smaller file sizes.

•	Instead of importing a video clip of yourself speaking, consider importing a snapshot and an audio clip.

•	A 10-second video clip (.avi) is approximately 1.4 Mbytes.

•	A 10 second audio clip (.wav) with a still image (.jpg) is approximately 500Kbytes.


Freeing up hard disk space

Media files can use up a lot of hard disk space.  If you need to recover some hard drive space, do any of the following;

•	Delete the sample video clips and still images installed with the Intel® Create & Share® Software. These files are in the C:\GALLERIES\MAIN GALLERY directory.

•	Delete the clip art images installed with the Intel Create & Share software. These files are by default in the C:\GALLERIES\CLIP ART directory.

•	Delete any unwanted video clips and snapshots that you have created and saved. You can archive the video clips and snapshots you save on a portable storage device rather than deleting them completely.

See Windows Help for more information.


Sharing video clips (.AVI files) with others

Sometimes with the video clips (.AVI files) you create for use in email postcards, you can’t be certain that the recipient will have the decompression software needed to play the video.  When you send the video clip, also send the software called codinstl.exe or direct the recipient to the web site to download the decompression software.

Codinstl.exe is located on your Intel Create & Share Software CD in the Support folder and at the web site:  http://support.intel.com/sites/support/play_postcard.htm


Adding large image files to an email postcard

Sometimes adding large image files to email postcards or web pages results in the following error:

"Invalid Video Format"

If the image was scanned in, you can:

•	Rescan the image at a lower DPI.

•	Rescan and then crop the image.

If the image is not a scanned image:

•	Use an imaging software package to crop the image or reduce its resolution.


full-duplex

When both parties in a call can speak at the same time.


Video freezes when recording
Live video freezes when recording

While recording, you may notice the picture in the Live View window appears motionless like a snapshot.  This is done to ensure the best possible capture.  When you play back the recorded video, all of the motion has been captured.


Options dialog - General tab

Default Save Gallery

Sets the default directory for automatically saved files, media files, and project files.  This is a physical location on your hard drive.

Temporary Files Directory

Sets the directory for temporary files.

Prompt to save unsaved media (audio, video, or image) files

Check this to always be prompted to save media files.


Options dialog - Record Video tab

Video Recording Settings

Set the smoothness of the videos you record with the PC camera. Smoothness is directly related to the frame rate, the higher the frame rate the smoother the video.  The frame rate ranges from 3 - 30 fps.

Autosave Settings

Prompt for file names and location for saved files, or automatically create file names for saved files and save them to the default directory.


Options dialog - Record Audio tab

Audio Recording Settings

Set the sound quality of the audio files you record.

Autosave Settings

Prompt for file names and location for saved files, or automatically create file names for saved files and save them to the default directory.


Options dialog - Images tab

Snapshot Settings

Set up the PC camera to delay taking snapshots, sharpen the image, or take the snapshot with sounds.

Image File Type

Set the file type of images taken with the camera.  Types available include: .bmp, .jpg, or .Fpx.

Autosave Settings

Prompt for file names and location for saved files, or automatically create file names for saved files and save them to the default directory.


Options dialog -Postcard tab

Initial video cutout size in postcard

Choose whether video cutouts are initially inserted as either small (160 x 120) or large (240 x 180).

Postcard send options

Choose if you want to send the decompression software with the postcard and if the recipient can extract the media in the postcard.


Intel World Wide Web Support

You can reach Intel's automated support services 24 hours a day, every day at no charge.  The services contain the most up-to-date information about Intel products. You can access installation instructions, troubleshooting information, and general product information.

Intel Help Files: View the online help in each application and the README files included with the product for detailed information on product features and functions.

If you don't have access to automated services: Contact your local retailer or call one of Intel's Customer Support Centers.

World Wide Web

Customer Support:

http://support.intel.com/support/createshare/camerapack/


Tell Your Friends

Enter your name

The name shown here is used to customize the Tell Your Friends email message.

Enter your email address

Your email address is included in Tell Your Friends email message so that the recipient can send an email reply. Valid email addresses must contain an @ character (for example myname@thisaddress.com).

Enter recipients’ email addresses

Here you enter the email addresses of those people who you want to receive a Tell Your Friends message.  You can enter up to 50 individual email addresses (one address per line) into the fields in this dialog.

Note:

You may want to send a test version of the message to yourself to review what you will be sending to others.

Remember that to send a Tell Your Friends message, you need to be connected to the Internet.

Related topic

 Tell your Friends errors


Make internet video phone calls

Intel® Video Phone provides the ability to call others over the Internet.

1	On Share, Send  & Broadcast, double-click make a video phone call.

2	Click Place a Call.

Related topics

See Video Phone help for more information


Tell Your Friends errors

There are a number of reasons why your Tell Your Friends message does not reach its destination.  You could receive any of the error messages listed here. Click on any one to see what you can do about it.

An Internet communication error has occurred and automatic sending was not completed.  Try again later.

The automatic sending service is unavailable at this time.  Try again later.

Automatic sending failed due to slow network response.  Ensure that you are currently connected to the Internet.  If you are connected and using a network email server (e.g., you are not connecting to the internet using a modem), update your server information in the Advanced property page of the File / Options dialog.

Unable to detect an active Internet connection.  Ensure that you are currently connected to the Internet using your Internet Service Provider (ISP) software (for example using AOL*).

Unable to start automatic sending.  Ensure that you are currently connected to the Internet. If you are connected and using a network email server (e.g., you are not connecting to the internet using a modem), update your server information in the Advanced property page of the File / Options dialog

Automatic sending service is not available.


An Internet communication error has occurred and automatic sending was not completed.  Try again later."
An Internet communication error has occurred and automatic sending was not completed.  Try again later.

This error occurs if:

•	The network is busy.  Wait a while and send the Tell Your Friends message again.

•	The return address is not in the proper format (e.g. sender@ispname or sender@.com).  Make sure the return address is in the format sender@ispname.com.


"Automatic sending service is not available."
Automatic sending service is not available.

You are being blocked from sending through the default email server

1	From the File menu, choose Options.

2	On the Advanced tab under SMTP server name, select Use SMTP server as specified.  Type the name of the email server to use.


The automatic sending service is unavailable at this time.  Try again later.
Automatic sending service is unavailable at this time.  Try again later.

This error occurs when the email service is not available, due to maintenance or other reasons.  Wait a while and send your Tell Your Friends message by email again.


Automatic sending failed due to slow network response.
Automatic sending problems

If this error occurs, you need to:

1	Change the SMTP server options for Tell Your Friends message.

a	From the File menu, choose Options.

b 	On the Advanced tab under SMTP server name, select Use SMTP server as specified. Type the name of the email server to use.

2	Send your Tell Your Friends message by email again.


 Unable to detect an active Internet connection.

The full text of this error reads: "Unable to detect an active Internet connection.  Ensure that you are currently connected to the Internet using your Internet Service Provider (ISP) software (for example using AOL*)."

This error can occur when you are sending a Tell Your Friends message via a network email server instead of connecting to the Internet with a modem.  If this error occurs, you need to:

1	Change the SMTP server options for Tell Your Friends message.

a	From the File menu, choose Options.

b 	On the Advanced tab under SMTP server name, select Use SMTP server as specified. Type the name of the email server to use.

2	Send your Tell Your Friends message by email again.


Blue or Black snapshot or video

Black or blue snapshots or videos can occur if:

•	The ambient light in the video source location is inadequate.

Attempt to increase the ambient (surrounding) light for your subject.

•	In the case of Auto Snapshot, the Trigger and associated Motion Sensor settings are no longer suitable to the conditions where the subject is located.

Modify the Trigger and/or Motion Sensor settings in Auto Snapshot.

•	The lens is blocked or obscured in some way.

Make sure the lens is not obscured on the Intel® PC Camera.

•	The USB cable is not securely attached at either the camera or computer.

Make sure that the USB cable for the Intel® PC Camera is firmly attached to the camera and the computer.

Related topics

More Video Troubleshooting


Cropping gallery images

To crop an image :

1	Double-click the thumbnail image in the gallery.

2	In Edit Picture, click Crop Mode.

3	Position the rectangle until the image within the rectangle is the one you want to keep.  That portion of the image outside of the rectangle is trimmed away.

Note:

You change the size and shape of the rectangle by clicking on and dragging the borders of the rectangle. The area inside the rectangle appears darker than the area outside.  The lighter parts of the picture will be trimmed away.

4	Click Done.

5	The trimmed pictures appears in the beginning Edit Picture dialog window.

•	To continue to editing the picture, click Adjust Brightness or Contrast, Rotate Image, or Crop Mode.

•	To cancel the operation, click Cancel.

•	To overwrite the original image, click Save

•	To save the trimmed picture as a new file, click  Save As.

Related topics

Rotating gallery images

Adjusting brightness and contrast of gallery images


Rotating gallery images

To rotate an image :

1	Double-click the thumbnail image in the gallery.

2	In Edit Picture, click Rotate Image.

3	Each click of the Rotate Image button rotates the image 90° clockwise.

•	To continue to editing the picture, click Adjust Brightness or Contrast, Rotate Image, or Crop Mode.

•	To cancel the operation, click Cancel.

•	To overwrite the original image, click Save

•	To save the rotated picture as a new file, click Save As.

Related topics

Cropping gallery images

Adjusting brightness and contrast of gallery images


Adjusting brightness and contrast of gallery images

To adjust the brightness or contrast of an image :

1	Double-click the thumbnail image in the gallery.

2	In Edit Picture, click Adjust Brightness or Contrast.

3	Move the Brightness and Contrast sliders to adjust the how the picture looks .

4	Click Done when you are satisfied with the brightness and contrast.

5	The altered picture appears In the beginning Edit Picture dialog window.

•	To continue to editing the picture, click Adjust Brightness or Contrast, Rotate Image, or Crop Mode.

•	To cancel the operation, click Cancel.

•	To overwrite the original image, click Save

•	To save the trimmed picture as a new file, click Save As.

Related topics

Rotating gallery images

Cropping gallery images


 Editing gallery images

Double click on a thumbnail image in the gallery to open the Edit Picture dialog.

Use the Edit Picture dialog to do simple editing of gallery images.

•	Adjust Brightness or Contrast - launches a second dialog with sliders for adjusting the brightness or contrast of the image.

•	Rotate Image - each time it is clicked the image in the window is rotated 90° clockwise.

•	Crop(trim) Image - launches a dialog for trimming the image.

Save

Saves the edited image with the original filename.

Save as

Launches the Save As dialog.  You can specify the filename and location of the file here.

Done

You are prompted to save the edited version in place of the original if you haven't saved it already.

Cancel

Cancels all of the editing done.

Related topics

Cropping gallery images

Rotating gallery images

Adjusting brightness and contrast of gallery images


Home screen toolbar

Reduce the Home Screen to a desktop toolbar from which you can open all of the applications found in the Intel Create & Share software suite.  You can also scroll through the current gallery, change galleries, and sort the files in the gallery.

To minimize the Home Screen:

•	Click the Restore button in the upper right corner.

The Home Screen toolbar can be positioned at the top or bottom of the screen, or to the right and left of the screen.

To position the toolbar on the screen:

1	Point the mouse into the blue part of the toolbar.

2	Hold down the mouse button.

3	Drag the mouse to the location on the screen where you want to see the toolbar.


Move, copy, or create a shortcut for a file in a gallery

You can physically move or copy media files from gallery to gallery as well as create shortcuts for files from one location to another.

To move, copy or create a shortcut for a file:

1	From the File menu, choose Add File To Gallery.

2	Select the file from the File system or Media galleries.

3	In the Add Files dialog choose to move, copy, or create a shortcut for the file.


Camera does not work

If your camera isn't working, check Device Manager, which shows you all the hardware devices installed on your computer.  For your camera to work properly, the camera and several USB components must be installed and properly configured.

1	Click here to open Device Manager.

Note:

If you need help opening Device Manager, refer to Windows Help on the Start menu.

2	Click the Device Manager tab.  If you don't see a Device Manager tab, click the Hardware tab and then click the Device Manager button.

3	Make sure Device Manager shows all devices by type. You can do this by clicking Show devices by type at the top of the Device Manager tab.  If your Device Manager has a View menu, select Devices by type.

4	Check the Imaging devices category. You should see an Intel camera.

5	Check the Universal serial bus category.  You should see a USB host controller, USB root hub and an Intel camera composite device [sic].

6	If you see an Other Devices category, check whether the camera or the USB devices appear there.

Check your Device Manager listings and then choose one of the following if there is a problem:

There is NOT a category for Universal Serial Bus Controller

A host controller is listed, but there is NOT a USB Root Hub

The camera, USB Host Controller, or the USB Root Hub are listed in the Other Devices category

The Host Controller and USB Root Hub are listed, but the camera is NOT

The Host Controller, USB Root Hub, and the camera are all listed correctly in Device Manager


Play a camera game

The Game Room has these interactive camera games you can play:

make a digital puzzle - create an interactive virtual jigsaw puzzle from a picture and put the puzzle together yourself or share it via email.

put yourself in pictures - create a video or snapshot that incorporates you into your favorite images or videos for sharing with friends and family.


Home screen

The Home screen is the first screen that is displayed when you start the software. You can return to this screen from anywhere by clicking the Home icon in the lower right corner.

From this screen you can:

•	Begin to explore the software's capabilities by choosing one of the four categories

•	Expand the Gallery to the Full Gallery screen.

•	Add new media files to the gallery.

•	Change to other galleries with the Galleries list.

•	Sort files in the open gallery by filename, date, or file type.

Related topics

Full gallery screen


Send an online greeting card

Intel® Create & Share® software helps you create a greeting card at a website for sharing with others.

To create your online greeting card:

1	Click Share, Send & Broadcast on the Home Screen.

2	Click send an online greeting card.

If this is your first visit to the website, be sure to register.

3	Follow the instructions at the website to create your online greeting.


Snapshot Troubleshooting

What are you having trouble with?

Video Troubleshooting

 	USB Troubleshooting

 	Where did my snapshot go?

 	Why doesn't Sharpen Image change my snapshot

Why is the Snapshot window always in front?


Starting Camera Games

Intel® Digital Puzzle and Intel® Virtual Studio are the interactive camera games.

To start either of the games:

1	Click Game Room on the Home Screen.

2	In the Game Room, click on either Make a digital  puzzle or Put yourself in pictures.


Attributions

The sample images included with the Intel® Create & Share® Software are provided courtesy of PhotoDisc, a Getty Images, Inc. company. Copyright© 1999 Getty Images, Inc.

Music for the images is provided courtesy of Opus 1 Copyright© 1999 Opus 1. All rights reserved.

Portions of this product were created using LEADTOOLS© 1991-2001 LEAD Technologies. All rights reserved.

This software is based in part on the work of the Independent JPEG Group.

Portions of this product were created using Mabry Internet Mail Control© 1996-1998 by Zane Thomas, Mabry Software, Inc. All rights reserved.

Portions of this product are provided by MGI Software Corporation© 2001. All rights reserved.


Audio Recorder

Use the Audio Recorder to record audio files for attachment to email postcards, for adding to the videos you create with Movie Builder, or for inclusion on your web pages.

Set the default quality of these recordings on the Record Audio tab of the Options dialog.

Microphone level

The microphone level is set with the slider on the audio recorder.  This determines how loud your recording is.

Record

Click Record to start recording the audio file.

Stop

Click Stop when you are finished recording.

Play

Click Play to hear the recording.

Position slider

Use the Position slider to adjust the starting play position of the recording.

Forward and Backward

Click the Forward and Backward controls to move ahead and back in the recording.

Save

Click Save to save the recording. Save the recording into a gallery.

Done

Click Done to return to what you were doing prior to recording.

Audio Input

Click Audio Input to set the audio recording device you want to use.

Related topics

   Record Audio

 	Audio Input


Options dialog

Use the Options dialog to set program defaults. The Options dialog comprises several tabs:

General tab

Gallery tab

Record Video tab

Record Audio tab

Images tab

Postcard tab

Advanced tab

Related topics

File menu


There is NOT a category for Universal Serial Bus Controller.
There is NOT a category for Universal Serial Bus Controller

If there are no USB devices listed anywhere in Device Manager, your computer's USB port may not be enabled. The USB port must be enabled and properly configured for you to use the USB camera.

1	Enable the USB port by running your computer's BIOS Setup program. In many systems, the BIOS Setup program is run by pressing the F1 Key or the Delete key as soon as your computer starts to boot. If you are unsure how to run the computer's BIOS Setup program for your computer, consult the documentation that came with your computer or contact your computer manufacturer.

2	In the BIOS Setup program, locate the USB configuration settings section. This may be found under the Input/Output Ports configuration menu or the Peripheral Setup option. Consult the documentation that came with your computer or contact your computer manufacturer if you need further assistance.

3	Save the new BIOS settings. Your computer will restart.

4	After Windows* starts with the USB port enabled, the Update Hardware Device Driver Wizard launches. Click Next through each screen of the wizard and click Finish on the final screen.

Note

There have been some cases where a computer has the physical USB ports, but BIOS does not support them. You'll need to contact your computer manufacturer to upgrade the BIOS.


A host controller is listed, but there is NOT a USB Root Hub.
A host controller is listed, but there is NOT a USB Root Hub

You may have a partial or corrupted USB installation.

Try resolving this problem with the following steps:

1	In Device Manager, click the + in front of Universal Serial Bus Controller.

2	Select the USB Host Controller device.

3	Click the Remove button.

4	Click the Refresh button. Windows* will redetect the hardware and should find both the Host Controller and the Root Hub. Follow the prompts in the hardware wizard.

Note

You may be asked to insert the Windows installation CD.

If the USB Root Hub still does not appear in Device Manager after the above steps,

1	In Device Manager, click the + in front of Universal Serial Bus Controller.

2	Make a note of the model of the Host Controller currently installed (either Universal or Open).

3	Select the USB Host Controller device.

4	Click the Properties button.

5	On the Driver tab click Update Driver.

6	In the Update Device Driver Wizard, click Next.

7	Select "Display a list of all the drivers in a specific location..." and click Next.

8	Select "Show all hardware".

9	At the top of the Manufacturers list, select "Standard USB Host Controller".

10	In the Models list, select a standard host controller as follows:

•	If the model from Step 2 above is a Universal host controller, select the "Standard Universal PCI to USB Host Controller".

•	If the model from Step 2 above is an Open host controller, select the "Standard Open HCD PCI to USB Host Controller".

11	Click Next twice. Follow the prompts to finish the wizard. You may be asked to insert the Windows installation CD.

If, after trying all the above steps, the USB Root Hub still does not appear in Device Manager, contact the computer's manufacturer for assistance.


The Host Controller and USB Root Hub are listed, but the camera is NOT.
The Host Controller and USB Root Hub are listed, but the camera is NOT

If the USB Host Controller and the USB Root Hub both appear in the USB Serial Bus Controller category but the camera is not detected in either the USB Serial Bus Controller or Imaging Device categories, any of the following conditions may be the cause:

•	The USB port may be defective.

•	The USB port may not be providing enough power to enumerate the camera.

•	If the USB port device is implemented by a riser card, the cable from the card to the motherboard may not be connected properly.

Suggestions:

1	Try installing a DIFFERENT USB device on your computer.

•	If another USB device also DOES NOT WORK on your computer, it's likely that one of the above conditions is the cause of the problem. Contact the computer manufacturer for assistance.

•	If another USB device works ok on your computer, the Intel camera may be defective. Contact Intel Customer Support for assistance.

2	Try installing the Intel camera on a different computer that supports USB devices.

•	If the camera works on a different computer, it's likely that one of the above conditions is the cause of the problem on your computer. Contact the computer manufacturer for assistance.

•	If the camera also DOES NOT WORK on a different computer, the Intel camera may be defective. Contact Intel Customer Support for assistance.


Create and send a video email

Use Video Mail to create a new video (.avi ) and send it to a friend.

To start Video Email:

1	Click Share, Send & Broadcast on the Home screen

2	Click send a video email.

To record a video:

1	Position the camera and focus on the subject.

2	Click Record to start recording.

3	Click Stop when you are done recording.

4	Click Play to play back the recorded video.

5	Click Trim to trim the video.

6 	Once satisfied with your video, click Send It to send the video email.


 Add files dialog

Use the Add files dialog to determine how you want  new files added to galleries.

Move File(s) to Gallery - moves the selected file(s) from the current location to the current gallery

Copy File(s) to Gallery - creates a copy of the selected file(s) in the current gallery

Create Shortcut(s) to files - leaves the file in the original location and places a shortcut to the file in the current gallery.  When you click on the thumbnail representing the file in the gallery, the file is actually residing in the original location.


Intel Movie Builder troubleshooting
Intel® Movie Builder troubleshooting

Text on Title Pages Appears Blurred in Saved Movie


Text on Title Pages Appears Blurred in Saved Movie

Certain color combinations of text and backgrounds on title pages work better than others in movies you are making.  If a color combination seems fine during preview, but is blurred in the final movie, edit the movie to change the colors.

Some combinations that work well include:

Text Color	Background Color

White, yellow	Black

White, yellow	Blue

Black	Light blue

Black, dark blue, green, red	White

Black, dark blue, green, red, white	Gray

White	Green


Create good video content

We recommend the following:

•	Before running the video application for the first time , run the Disk Defragmenter. See Windows* help for information.

•	Defragmenting the drive speeds up the disk access time for writing to the hard drive. If your drive is defragmented, you will lose fewer frames during capture and have better quality video. The time to defrag your drive is dependent on the size of the drive.

•	Check your lighting. Record in a well lit room to ensure that you have the highest quality video. Make sure the object being recorded has lighting directed onto the front of it. If there is light behind the object being recorded, it will make the image look black.

•	Experiment with different microphone positions before creating the final video. Depending on the type of audio you want, try moving the microphone closer to or farther from the subject being recorded.

•	If you want to capture video specifically for use on the Web, then minimize the subject's action while you're capturing to get the best results.


 Automatic sending isn't working

If automatic sending isn't working you can:

•	You are being blocked from sending through the default email server

1	From the File menu, choose Options.

2	On the Advanced tab under SMTP server name, select Use SMTP server as specified.  Type the name of the email server to use.

•	Attach the email postcard to an email message and send it that way.

1	Select Save the file to disk.

2	After your email postcard is saved to disk, you can then attach it to an email in the same way you would attach any other file in your email software.  Refer to the documentation that accompanied your email software for more information regarding attaching files.

Note

Email postcards do not have to be sent via email to share with others.  By selecting the Save the file to disk, you can save your email postcard locally and then copy it to floppy disk, a server or other removable media to make available to others.


The recipient of an email postcard can't view video.

The recipient does not have the correct compression/decompression (codec) software.

By default the compression/decompression software is sent automatically when you send the email postcard.

If this feature is disabled:

1	From the File menu, choose Options.

2	On the Postcard tab, select Send decompression software along with postcard.

3	Send the postcard again.


Problems receiving email postcards with .EXE or .JPG extensions

It is possible that the name of the email postcard file you sent was changed during transfer over the Internet.

Have the recipient make sure that the attached file's name ends in ".EXE" if it was an email postcard viewer file, or in ".JPG" if it was an email postcard JPEG file.  If the file does not have these extensions, the recipient should save the attached file to disk, renaming it to "mypost.EXE", "mypost.JPG", or something similar.  The important part of the name is the ".EXE" or ".JPG".

Note

You can usually assume the attachment is a viewer file (EXE) if it is larger than 200K; an email postcard JPEG attachment would likely be smaller.


Recipients have trouble receiving email postcards

To ensure that email postcards are received properly by other email users, use the MIME message format when sending email postcards. Most email software is configured to send messages in this format by default.

In Microsoft Exchange, you can check this by clicking Services on the Tools menu. Select Internet Mail, click Properties, and then click Message Format.  'Use MIME when sending message' should be checked.


Recipients have trouble decoding email postcard attachments

In Microsoft Exchange, do not send email postcard messages using Rich Text Format.   Unless the recipients also use Microsoft Exchange they will not be able to decode the email postcard attachment if it was sent using Rich Text Format.

To make sure you are not sending Rich Text messages, check the Properties for the addressee(s) in the Address Book. The checkbox  'Always send messages in Microsoft Exchange rich text format' should NOT be checked unless you are positive they are using Microsoft Exchange.

Manually UUDecode the email postcard attachment, if possible.  Users of Microsoft Network and Compuserve receive email attachments that are UUEncoded. In order to view their email postcard attachment, they will need to UUDecode it.


Email postcard attachments greater than 1MB

If you choose the `Save the file to disk" option when saving your email postcard and plan to send the email postcard as an attachment to your email, you may experience transmission problems if the email postcard is greater than 1MB.  Some Internet Service Providers (ISP) will not allow attachments greater than 1MB to go through.

Your options are:

•	Limit your email postcard to 1MB by including fewer media files, smaller images, or shorter audio and video messages.

•	Contact your ISP and explain the problem.  If they get enough requests, they may choose to allow large attachments.


Email postcards with video files

At times, playing a video sent in an email postcard and then reading the back causes the image from the video to stay on the screen.  If the recipient has this problem he should read the message side of the card first, flip it over, and play the video.  Then close the email postcard to remove the video image from the screen.


How long can my voice message recording be?

Generally you can record a voice message of up to two and one-half minutes.  Keep in mind that the longer the audio clip you include on your email postcard, the longer the email transfer time.


Notes for email postcard recipients

When you automatically send an email postcard, the recipient receives brief instructions on how to view it.  If you save your email postcard to disk and then attach it yourself to an email, you may want to consider writing some helpful instructions in the text of your email. Some examples of what you could include are listed below.

All recipients, in general:  Many email systems let you double-click an attachment to view it. If this doesn't work, or if you want to save the email postcard for later viewing, save the attachment to disk. Once the email postcard attachment is saved, you can view it by finding the file name on the drive where you saved it and double-clicking it. (for Windows* 95, use Windows Explorer.)

Microsoft Exchange/Microsoft Messaging/Microsoft Internet Mail users: Open the email message and locate the attachment. Double-click it to view it immediately and/or right-click it and select Save As to save it.

America Online users:

Windows:

1	Open the email message.

2	Click the Download File button in the email's message window. AOL usually puts email attachments in the Download directory where AOL is installed.

Macintosh:

1	Open the email message.

2	Click the Download Now button.

3	Click Save to copy the email postcard viewer to your disk. When you see 'The file has been transferred' message, click OK.

Netscape Navigator* users: Open the e-mail and click the attachment listed at the bottom. In the Save As dialog, save the file to the directory of your choice.

Eudora users:

Windows* 3.1 or Windows 95: With the email message open, look at the bottom of the message for the directory where the email postcard attachment was saved. Then use File Manager to locate the email postcard; double-click it to view it.

Macintosh: With Eudora and the email message open, double-click the file listed as the Attachment at the bottom of the message.

cc:Mail* users: Open the email and double-click the email postcard attachment. If the email postcard doesn't come up, shift double-click the email postcard. If that still doesn't work (the recipient may see a message that says that no viewer is installed or no association is found), save the attachment to disk with the Save As command on the File menu.

Claris* email users: With the email message open, double-click the email postcard icon in the Enclosures box.


What's New in Intel Create & Share Software
 What's New in Intel® Create & Share® Software

Intel® Create & Share® software continues to evolve into the premier set of applications available for your Intel PC camera.  With this latest release you will find enhancements in reliability and capability making it possible for you to use the camera in fun and exciting ways.

This version of Intel Create & Share software includes the following new applications:

•	Intel® Video Phone - Talk to and see others at the same time over the Internet. The Intel Video Phone can make calls to and receive calls from older Intel Video Phones as well as NetMeeting.

•	Broadcast live - Using iVISTA* technology you can share live video from your camera with friends or family over the Internet.  Viewing this video stream from your camera to the Web does not require any software downloads or browser plug-ins.

•	Intel® Online Video Creator - lets you take videos from your galleries and publish to the web.

•	Send an online greeting card - At the Blue Mountain* site you can join the club and start sending cool, cute online greetings within minutes.

•	Intel® Digital Puzzle and the Intel® Virtual Studio - are the new interactive camera games. With Intel Digital Puzzle you can create a virtual interactive puzzle from a picture in your gallery.  Solve it yourself and pass it along to family and friends.  The Intel Virtual Studio incorporates you into any picture or video you choose.  Record your own video or take a picture for sharing.

Some of the applications found in the previous version of the software suite have been enhanced for ease of use and a better experience.

•	Intel® Video Email - Quickly creates a video message for sending as email though a hosting service on the Web.  Use the service to send, store, and manage video emails.

•	Intel® Audio Recorder - Make audio files that record your baby’s first words, narrate a business presentation, or send an audio message in an email postcard.  Record the audio from external source like a tape recorder, or through the camera's built-in microphone.


Galleries

A gallery is a collection of media files (video, audio, and image files) and project files. Individual files can be a part of many galleries. For instance: an image of a beach scene could be a part of a vacation gallery and a landscape gallery.

From within a gallery, you can:

•	Physically and logically copy and move media files using drag-and-drop operations.

•	Open individual files by double clicking on the thumbnail.

•	Sort media files according to the name, date, or file type.

•	Print individual or the entire thumbnail still images in a gallery.

•	With a drag and drop operation, you can add media files to email postcards, movies, and web pages.

•	Edit images in the gallery including adjusting the contrast and brightness, rotating, or cropping the images.

Related topics

Create a gallery

Print a gallery

Add a file to a gallery

Editing gallery images


Open a file

Media files may be opened by:

•	Selecting a file in a gallery and using a drag-and-drop operation to a template for the selected task.

•	Double-clicking on the file.

To open a file in a task:

1	Open a gallery.

2	Click Creative Studio on the Home screen.

3	Choose a task.

4	After selecting the template to use for your project, select a file in the gallery

5	Drag the file into the appropriate cutout and drop it onto the template or to the Storyboard in a movie project.

Open the file directly:

1	Open a gallery.

2	Double-click a file in the gallery.  The file opens in the application associated with that file type.

Related Topics

Open a gallery

Add a file to a gallery

View file properties


View file properties

Use this to view all information for a single, selected file in a gallery. The property information displayed depends on the type of file selected.  Within major file types, the Properties dialog box contains the same categories of information. The major file types and associated Properties dialog boxes are:

•	Video Properties (for .avi and .ivs file types)

•	Image Properties (for .bmp, .jpg, .tif and .Fpx file types)

•	Audio Properties (for the .wav file type)

•	Project Properties (for email postcard, movie builder, and home page builder files)

To view file properties

Open a gallery.

1	In the gallery, click a file once to select it. (You may only view properties for one file at a time.)

2	Click on the lower right corner of the thumbnail and the Properties dialog displays.

3	When you are done, click OK.

Related Topics

Open a gallery

Add a file to a gallery


Edit menu options

Option	Description
Cut	Moves the selected project elements to the Clipboard.
Copy	Copies the selected project elements to the Clipboard.
Paste	Copies the project elements on the Clipboard to the selected location.
Delete	Deletes the selected project elements.
Delete Page	Deletes a page from a home page project.


Welcome to Intel Create & Share Software
Welcome to Intel® Create & Share® Software

You can use the Intel Create & Share Software to:

Organize your media files into logical collections called galleries.

Take Pictures & Shoot Videos

Add and save picture and videos to your gallery.

Share, Send & Broadcast

Share your pictures and videos with family and friends and communicate using your camera.

Creative Studio

Edit media and get creative.  Make a postcard, build a movie , or create home pages.

Game Room

Make and send puzzles to others or put yourself into a virtual world for sharing.


Intel Create & Share Software troubleshooting
Intel® Create & Share® Software troubleshooting

What do you need help with?

 	Video troubleshooting

 	Audio troubleshooting

 	Email Postcard troubleshooting

 	Movie Builder troubleshooting

 	Home Page troubleshooting

 	Snapshot troubleshooting

 	Other Devices


Open dialog

Use the Open dialog to add new files to a gallery or open a project file.  The Media Galleries tab is present when Add File to Gallery is chosen.  The Project Galleries tab is present when Open Project is chosen from the File menu.

Media Galleries tab

Select the gallery to receive or retrieve the files.  The thumbnails that display show you the current contents of the gallery.

Project Galleries tab

Select a saved project to work on. Projects are created when you have started, but have not completed, work on movies, email postcards, or home pages.  The extensions for projects are .mbp (for movies), .iep(email postcards), and .iwp(for home pages).

File System tab

Select files from directory locations associated with your entire computer.

File name

The files you are interested in appear here.

Files of type

You can specify the type of files to list.

Open

Click to add the files to your gallery, open the project to work on, or insert the media file into a movie, email postcard, or home page project.

Related topics

 	File menu


Insert menu

Option	Description
Video Item...	Adds a video cutout to an email postcard, or home page. Add a video to a movie storyboard.
Still Image Item...	Adds an image cutout to an email postcard or home page. Add an image to a movie storyboard.
Audio Item..	Adds an audio cutout to an email postcard or home page.
Text Item...	Adds a text cutout to an email postcard or home page.
Title Page Item...	Adds a title page scene item to a movie storyboard.
Web Design Effect Item...	Adds a Web Design Effects cutout to a home page.  The available web design effects are: Burning fire, Flowing water, Moving clouds, and Cola fizz.
Auto Snapshot Item...	Adds the auto snapshot viewer to a home page.


File menu
File menu options

Option	Description
Add File to Gallery	Opens the Open dialog for adding files to the selected gallery from other galleries or from other locations in your file system.
New Project	Opens a new email postcard, movie builder, or home page builder  project.
Open Project	Opens the Open dialog for opening an existing project. Email postcard projects have an .iep extension, movie builder projects have an .mbp extension, and home page builder projects have an .iwp extension.
Save Project	Saves your project into the directory of your choice.
Save Project As	Saves the email postcard, movie builder, or home page builder project.
Print Setup	Opens the Print Setup dialog box that allows you to choose a printer.
Print Thumbnails	Prints selected images as thumbnails.
Print	Prints all or the selected images  full-size.
Options	Lists the options you can set for the Intel® Create & Share® software.
Exit	Closes the Create & Share software.


Cutouts

Text and media items appear in cutouts on email postcards and home pages. When you click a cutout, sizing handles appear on the border of the cutout and the cutout menu button appears in the top-right corner of the cutout.


Intel Home Page troubleshooting
Intel® Home Page troubleshooting

 	Completing the Internet Service Provider Form for CompuServe

 	AVI with incorrect ratios are displayed askew


Completing the Internet Service Provider Form for CompuServe*

Use the following information to complete the Internet Service Provider form to post to a CompuServe member account (called an Our World account). The Internet Service Provider form (Formenu.doc)can be found in Program folder in the directory where you installed the software.

•	The transport protocol is called OurWorld CSI. This protocol can be downloaded from Microsoft's*Web Publishing Wizard site or from the CompuServe OurWorld site. Contact CompuServe to get the transport protocol.

•	The upload host name for posting is ourworld.compuserve.com.

•	A CompuServe Member ID (of type 218362,6531) and a password are required.

•	The default home page filename is homepage.htm.

•	The URL for your web pages is: http://ourworld.compuserve.com/homepages/<USER ID>, where <USER ID> is the name of your CompuServe account.

Technical information

•	When posting to CompuServe some additional dialogs put up by the service provider need to be completed.

•	While posting you will have to re-enter your password.

•	The dialog for the default home page filename sometimes comes up behind the camera pack window.  Check the task bar for the dialog.

•	When the names of the files being posted are different from those already on the server, you will be asked to delete unused files.  Deleting these files is recommended to conserve space on the server.


AVI with incorrect ratios are displayed askew.
AVI with incorrect ratios are displayed askew

If an .avi file used in a web page created by Home Page Builder, has non-standard dimensions (standard dimensions are divisible by 4), the application compresses and skews the clip.

Resize the clip to dimensions that are divisible by 4 (for example 152x112).


Options dialog - Gallery tab

Project Files Gallery

Sets the default gallery for project files. Projects are created when you have started, but have not completed, work on movies, email postcards, or home pages.   The extensions for projects are .mbp (for movies), .iep (email postcards), and .iwp (for home pages).


Options dialog - Advanced tab

Use default SMTP server

The default outgoing mail server for sending email postcards and auto snapshots sent to an email address. Leave this checked unless you have problems sending email postcards or auto snapshots.

Use SMTP server as specified

Choose if you have trouble sending email postcards or auto snapshots through the default mail server.  Enter the server's name in the box.

Check with your ISP or network administrator if you are unsure about this name.


The camera is listed in the Other Devices category.
The camera is listed in the Other Devices category

Normally, the Intel® PC camera appears in the Imaging category. If the camera is instead listed in the Other Devices category as an Unknown Device, you may have an incomplete or corrupted installation of the camera drivers.

Try resolving this problem with the following steps:

1	In Device Manager, click the + in front of Other Devices.

2	Select the Unknown Device.

3	Click the Remove button.

4	Click the Refresh button. Windows* will redetect the hardware. Follow the prompts in the hardware wizard.

Note

You may be asked to insert the Intel® Create & Share® Software CD.


USB Host Controller and/or the USB Root Hub are listed in the Other Devices category.
USB Host Controller and/or the USB Root Hub are listed in the Other Devices category

Normally, the USB Host Controller and the USB Root Hub will appear in the Universal Serial Bus Controller category. If either is instead listed in the Other Devices category as "Unknown Device" or "PCI USB Controller", you may have an incomplete or corrupted installation of the USB drivers.

Try resolving this problem with the following steps:

1	In Device Manager, click the + in front of Other Devices.

2	Select the "Unknown Device" or "PCI USB Controller".000

3	Click the Remove button.

4	Click the Refresh button. Windows* will redetect the hardware.

5	Follow the prompts in the hardware wizard. You may be asked to insert the Windows installation CD.


The Host Controller, USB Root Hub, and the camera are all listed correctly in Device Manager.
The Host Controller, USB Root Hub, and the camera are all listed correctly in Device Manager

If the USB Host Controller and the USB Root Hub both appear in the USB Serial Bus Controller category AND the camera appears in the Imaging category, then the USB components are properly configured on your computer.

Check the following:

•	Is the camera currently in use by another application?

•	Is the camera cable connected firmly into place?

If you have more than one video capture device installed in your computer, have you selected the correct device? The wrong video source may be selected in camera options. The video source is set in the Camera Controls dialog box within each live video application's options.


Video troubleshooting

 	Camera does not work

 	Live video freezes frequently or is green

 	Video halting

 	Freeing up hard disk space

 	Live video freezes when recording

 	Video not available messages when running Auto Snapshot

Snapshots or videos are blue or black


Share, Send & Broadcast

Connectivity to others through the Internet is the watchword for using these applications.

From Share, Send & Broadcast you can:

make a video phone call - Now you can talk to and see others at the same time using the Intel Video Phone software to make video phone calls over the Internet.

send a video email - Tell the story in person by creating a video and sending a video email.

broadcast live - Send streaming video to a dedicated Website where others can view the live video from your camera.

publish an online video album - Share your videos with family and friends over the Internet. Post your videos to a special web site and then tell your friends about it.

send an online greeting card - click here to personalize the Blue Mountain* greetings you create.

set up an auto snapshot - Set up the camera to take snapshots at regular intervals for including on a web site, saving to your hard disk, or sending through email.


 Take Pictures & Shoot Video

Use the tools found in Take Pictures & Shoot Video to create the stills, videos, and audio files used in your email postcards, movies, and home pages.

take a snapshot - Quickly and easily take snapshots using your PC camera. These snapshots can be assembled into your own online photo galleries, sent to others using email, and incorporated into web pages or movies.

record video - Record and trim video clips to enhance a web page, add interest to a presentation, or share a video moment of your children with their grandparents.

record audio - Make audio files that record your baby’s first words, narrate a business presentation, or send an audio message in an email postcard.


 Creative Studio

Creative Studio allows you make use of the stills, videos, and sound files in your galleries to:

create an email postcard - Send a birthday greeting to your children's grandmother that includes stills of your children, text, and an audio greeting from the children to their grandmother.

build a movie - Combine a video, still images and titles into sequential storyboards, then compile the storyboards into video files that are saved in the Gallery. These movies can be included in your home pages, published to a website, sent to other people in email postcards or video emails, or used in presentations.

build a home page - Construct home pages with words, graphics, still images, and video automatically using the supplied templates or in a template you design.


Audio Troubleshooting

Audio glossary - some definitions of audio terms

Test your sound card for full-duplex functionality


Video not available messages

When you receive a message similar to any of the following:

•	"Video source not available"

•	"Camera cannot be found"

•	"Unable to connect to capture device"

It may be that you have another application running that is using the camera, such as Auto Snapshot or iVISTA*.

Auto Snapshot uses the camera as long as it is enabled (i.e. "Start" was clicked or "On" was selected).  This means that the camera is in use even if the live video window is not visible. The result is that no other application can use the camera.

To verify that Auto Snapshot is using the camera, check the Auto Snapshot icon in the system tray.  If the icon shows the green light, it is using the camera.

To release the video source:

1	Right-click on the Auto Snapshot icon in the system tray.

2	Choose Stop from the pop-up menu.

OR

•	Exit Auto Snapshot.

OR

•	Exit any other application that is using your Intel® PC Camera.